FAQs

RETURNS POLICY

Please be aware that Cuckoo's Nest operates a no return policy.  
All the handbags we sell are pre-loved and most have been gently used. We check all the bags before putting them on sale so please read the descriptions very carefully and please ask for all additional photos (if required) prior to making a purchase.

SELLING WITH CUCKOO'S NEST

If you would like to sell your designer handbags or accessories through our shop or would like any more information about the selling process the please drop us a message through our contact page or you can email us on info@cuckoosnestcheltenham.co.uk. Please attach as many pictures as you can showing the condition of your item and please include original receipt and authenticity certificate if you possible. 

SHIPPING

We dispatch bags twice a week - on a Monday and Thursday. All bags will be posted special delivery and they will arrive the next day before 1pm. Our bags are also available to collect in store free of charge Tuesday to Saturday.

PLEASE NOTE:

During the Covid-19 pandemic we are using UPS home collection and customers will be asked to cover the postage cost. Alternatively customers are welcome to collect from our home free of charge.

© Cuckoo's Nest 2020